Property Management in Mallorca for Non-Resident Owners

At Business ONE Group, we provide tailored property management services designed specifically for non-resident and international property owners who want complete peace of mind while away from their Balearic Islands property. Whether it is a private residence, an investment property, or a holiday home in Mallorca or Ibiza, we ensure everything is maintained, protected, and ready when you need it — with one single point of contact handling everything on your behalf.

Why Non-Resident Owners Need Professional Property Management

Owning a property in Mallorca or Ibiza while living abroad is a rewarding investment — but it comes with real logistical challenges. Spanish properties left unattended for months at a time are exposed to maintenance issues that go undetected, administrative obligations that are easily missed, and security risks that escalate quickly when no one is checking in regularly.

The Balearic Islands climate — hot, dry summers followed by wetter winters — places specific demands on properties. Pool systems, irrigation, HVAC units, and flat roofs all require regular attention to prevent small problems from becoming expensive ones. Without someone on the ground, a minor water leak can go unnoticed for weeks.

Beyond maintenance, non-resident property owners in Spain face ongoing legal and administrative obligations: utility contracts, community fees, property tax (IBI), annual tax declarations, and insurance renewals. Missing any of these has consequences. Our job is to ensure none of them fall through the cracks.

What We Offer — Full Property Management Services

Regular Property Inspections

We carry out routine inspections of your property at agreed intervals — typically monthly or bi-monthly depending on your preference and whether the property is occupied. Each inspection includes a detailed written report and photographic documentation covering the condition of all key areas: interior, exterior, garden, pool, roof, and utility systems. You receive a full update after every visit, wherever you are in the world.

Preventive and Reactive Maintenance

We coordinate all maintenance work on your behalf — from routine servicing of air conditioning units and pool equipment to plumbing, electrical, and structural repairs. We work with a vetted network of local tradespeople and contractors, and we supervise all work to ensure quality, correct billing, and proper completion. You are informed before any significant work is commissioned, and we always seek your approval for expenditure above an agreed threshold.

Seasonal Property Preparation

Whether you are arriving for summer, closing the property for winter, or preparing it for guests, we handle the full opening and closing process. This includes deep cleaning, airing out the property, checking all systems are operational, stocking essentials, and ensuring the garden and pool are in perfect condition for arrival. At the end of a stay or season, we secure the property, drain water features where appropriate, and prepare it for its next period of vacancy.

Utility and Service Management

We oversee all ongoing service contracts and utility accounts connected to your property — electricity, water, gas, internet, alarm monitoring, cleaning staff, pool maintenance, and garden care. We track payment schedules, manage supplier relationships, and flag any contract renewals or price changes for your attention. No invoice goes unpaid. No contract lapses without your knowledge.

Rental Management Support

For owners who choose to rent their property — whether short-term holiday lettings or long-term residential leases — we provide full support across the rental process. This includes coordinating with rental agencies, managing key handovers, overseeing changeover cleaning, conducting check-in and check-out inspections, and handling any issues that arise during a tenancy. We can also advise on tourist licence requirements and compliance with Balearic Islands rental regulations.

Legal and Administrative Support

We assist with the ongoing administrative obligations of non-resident property ownership in Spain: community of owners meetings (attended on your behalf or with your proxy), IBI property tax payments, insurance renewals, and coordination with your Spanish gestor or tax advisor for annual non-resident income tax declarations. We do not replace your legal advisor — we complement them by ensuring nothing is overlooked at the property level.

Emergency Response

Property emergencies do not follow business hours. We offer emergency response for urgent issues — burst pipes, storm damage, break-ins, alarm activations, and other situations that require immediate action. When something goes wrong, you make one call and we handle the rest, keeping you informed throughout.

How It Works — Getting Started

Getting your property under management with Business ONE Group is straightforward.

1. Initial Property Assessment

We visit your property for a full condition assessment, documenting the current state of all systems, identifying any immediate maintenance needs, and understanding your specific requirements and preferences. This forms the baseline for all future inspections and reporting.

2. Tailored Management Plan

Based on the assessment and your objectives — whether maximising rental income, maintaining the property for personal use, or simply protecting a long-term investment — we propose a management plan that fits your situation. There is no one-size-fits-all approach.

3. Onboarding and Handover

We take over all existing service contracts and supplier relationships, update contact details with utility providers and community administrators, and establish the inspection and reporting schedule. From this point, we are your representative on the ground.

4. Ongoing Management and Reporting

You receive regular inspection reports, financial summaries of expenditure, and immediate notifications of any issues. Communication is transparent, documented, and always in your preferred language.

Who We Work With

Private Residential Owners

Families and individuals who own a primary or secondary residence in Mallorca or Ibiza and spend part of the year abroad. We look after your home exactly as you would yourself — with attention to detail and genuine care for the property.

Investment Property Owners

Investors whose Balearic property forms part of a wider portfolio. We provide the professional oversight and regular reporting that serious investors require, treating your asset with the same rigour you would expect from any professional property manager.

Holiday Home Owners

International owners who use their Mallorca or Ibiza property for holidays and want it to be perfectly maintained and ready to enjoy from the moment they arrive — without the stress of organising everything remotely in advance.

Frequently Asked Questions

How much does property management cost in Mallorca?

Management fees vary depending on the size of the property, the level of service required, and whether rental management is included. We typically work on a fixed monthly management fee for standard oversight services, with maintenance costs billed separately based on actual work carried out. We are transparent about all costs from the outset — there are no hidden fees or inflated contractor invoices.

Do I need to be in Mallorca to set up property management?

No. We can handle the initial assessment and onboarding process while you are abroad. We will need access to the property and key documents, which can usually be arranged remotely with the cooperation of your notary or legal representative.

Can you manage a property that is also being rented out?

Yes. We offer integrated management covering both the physical maintenance of the property and the operational side of rentals — coordinating with rental agencies, managing changeovers, and handling tenant or guest issues as they arise.

What happens if there is an emergency and you cannot reach me?

We agree on an emergency authorisation threshold before we begin management — a spending limit up to which we can act immediately without prior approval. Above that threshold we will always seek your sign-off. In genuine emergencies where the property is at risk, we act first and inform you immediately.

Do you manage properties outside Mallorca?

Our primary focus is Mallorca, but we also manage properties in Ibiza and across the Balearic Islands. Contact us to discuss your specific location and requirements.

Your Property. Our Responsibility.

With Business ONE Group managing your Mallorca or Ibiza property, you gain a dedicated local partner who treats your asset with the same care and attention you would give it yourself. We manage every detail — so you can enjoy your investment, your holidays, and your peace of mind without the stress of remote ownership.

Reliable. Transparent. Proactive.

One contact. One trusted team. Total peace of mind.

Ready to put your property in safe hands? Get in touch for a no-obligation conversation about your property management needs.